PLEASE READ THESE TERMS OF SERVICE (“AGREEMENT”) CAREFULLY.

PTYHOSTING.COM AND PTYHOSTING.COM (“WE” AND ITS GRAMMATICAL VARIANTS) AGREE TO FURNISH SERVICES TO YOU, SUBJECT TO THE FOLLOWING TERMS. USE OF OUR SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.

FOR DEDICATED SERVERS

DEDICATED SERVER TERMINATION TOS: The Agreement may be terminated at either the User’s or Ptyhosting’s initiative under the terms set forth in the General Sales Terms and the Specific Terms.

Termination of the Agreement makes all unpaid amounts by the User payable immediately. The User may cancel the Dedicated Server Services from the Client area 30 days before the due date.

Abuse: You have to answer your abuse ticket in 24 hours, otherwise your services will be suspended.

We have the right to terminate you without refunds if we think that you are harming our network.

REFUND POLICY:

As the servers are manually setup and there are tools which are used for link building, competitor analysis etc so in order to prevent fraud orders which are just to take the competitor reports or to build the links we have a refund period of 24 hours only. According to us 24 hours are more than enough for you to check the quality of the stuff we provide.

We guarantee minimum at least 50% of the tools to be working all time and no refund is possible if some tools are off or banned or down.

No Refunds on VPS renewal payments, No refunds on Scrapebox VPS, GSA VPS and GSA VPS Pro, No refunds on Dedicated servers once they are delivered.

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. If the delivered service is not as described on our order pages and only if chosen monthly plan, we would be happy to provide you with a full refund within your first day of purchase. Refunds are only given to first time clients. You should open a ticket for opening a refund process. If your server IP address is banned for spamming, you will not receive a refund under any circumstances. No refunds would be offered during any of the special promotional offers where the prices are discounted. (For some special offers the money-back-guaranteed day will be varied and processing fees apply; and Domain Name registration fee & Dedicated Servers Are Not Refundable).

We accept Visa, Master Card, American Express, Discover Card. Clients are encouraged to pay by Credit Card as it is the easiest and most secure way to handle payment at this time. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise.

All Dedicated Servers including Scrapebox VPS, GSA VPS and Xrumer VPS are not refundable under any circumstances once delivered. If you paid with Paypal, please cancel the recurring Paypal payment manually within your Paypal account to avoid renewal.

PAYMENT AND BILLING:

By each monthly anniversary of the activation date of your account with us, we shall: (i) debit your credit card if such information has been provided by you; or (ii) deliver, by e-mail or regular mail, an invoice in accordance with the applicable fees for services rendered for the current month. You agree to pay us by the specified payment due date once an invoice is delivered to you. If you have provided your credit card information, you shall ensure that your credit card has sufficient credit to cover this transaction. If your credit card has insufficient credit, we will send an e-mail notification. You shall promptly provide us with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

We shall be entitled to immediately terminate the services if you fail to make timely payments. Such termination or denial will not relieve you of your responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

All charges are non-refundable unless expressly provided by applicable law. We are not responsible for any additional bank fees, interest charges, finance charges, over draft charges, or other fees resulting from charges billed by us. The costs of any returns if permitted will be at your expense, unless otherwise provided by applicable law.

ACCEPTABLE USE POLICY:

All services provided by Ptyhosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Ptyhosting and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Pornography is prohibited on all Ptyhosting servers. This includes sites that include sexually explicit or hardcore images and/or advertising.

Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company.

Subscriber further acknowledges that the company’s liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.

Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. We do not host adult content of any description. Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances.

LIMITATION OF LIABILITY:

Ptyhosting shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Ptyhosting servers going off-line or being unavailable for any reason whatsoever. Furthermore, Ptyhosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Ptyhosting servers. All damages shall be limited to the immediate termination of service.

We guarantee minimum at least 50% of the tools to be working all time and no refund is possible if some tools are off or banned or down.

All our VPS and server services are unmanaged.

* IMPORTANT: Client is responsible for providing installation software and keys/licenses for ALL Microsoft and third-party software required to be installed, if not purchased thru Ptyhosting.